BASIC COUNCIL

Refund Policy

Effective date: June 17, 2026
Last updated: June 17, 2026

All Inner Council experiences are custom digital products created specifically for each customer. This policy explains when refunds are and are not available.

100% Satisfaction Guarantee

If we are unable to deliver your completed Inner Council experience, you will receive a full refund.

Because every Inner Council recording is custom-created specifically for you, refunds are not available after production has begun or after the digital product has been delivered.

If there is an issue with your order — incorrect mentor selection, audio quality issue, missing content, or a technical problem — contact us within 7 days of delivery and we will revise or replace the recording at no additional charge.

Summary

  • Full refund before production begins.
  • No refunds after production has started or after delivery.
  • If there is a technical issue or error with your order, we will revise or replace it at no cost.
  • Requests must be made *within 7 days of delivery.

How to Request

Email support@innercouncil.ai with the name and email used on your order and your order number. We'll respond promptly.

Checkout Acknowledgment

At checkout, you confirm the following before purchase:

By purchasing, you acknowledge that your Inner Council is a custom-created digital product and is therefore not eligible for refund once production has begun.

Contact

Inner Council LLC

support@innercouncil.ai

Silicon Slopes, Lehi, Utah